Return and Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within forty five (45) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

​

Foundation for Environmental Monitoring,

#125, 2nd Floor, Infantry road, Shivajinagar,

Bangalore,

Karnataka

560001

India

 

Return shipping charges will be paid or reimbursed by us.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least fourteen (14) days from the receipt of your item to process your exchange.

We will notify you by email when your return has been processed.

 

EXCEPTIONS

The following items cannot be exchanged:

                 ● Chemical Reagents 

 

Please contact us at the contact details to arrange a refund or exchange.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: info@ffem.io